Terms and Conditions

Effective Date: 09.06.2023

Welcome to www.funnelsaga.com (the “Website”), operated by FunnelSaga (“we,” “our,” or “us”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please do not use our services.

1. Services

FunnelSaga provides customized B2B marketing services, including but not limited to:

• Lead generation
• Marketing Consultation
• Social Media Marketing
• Outbound Marketing
• Sales Funnel Consultation

The scope of each service will be outlined in a written agreement, invoice, or proposal.

2. Use of Our Services

You agree to:

• Provide accurate and complete business information
• Cooperate with us during onboarding, setup, and execution phases
• Not use our services for any illegal, unethical, or spam-related activities

We reserve the right to suspend or terminate services for violations of these terms.

3. Payments & Billing

• All payments must be made in full before services begin unless otherwise agreed
• Recurring services are billed monthly or as per the agreed billing cycle
• Late or failed payments may result in paused services or account termination

Please review our Refund & Cancellation Policy for more details.

4. Intellectual Property

All campaign materials (including copy, strategy, scripts, and templates) created by FunnelSaga remain our intellectual property unless explicitly transferred in writing. You are granted a non-exclusive, non-transferable license to use these assets for your internal marketing efforts.

You may not resell, republish, or reuse our content without written permission.

5. Confidentiality

Both parties agree to keep confidential information private and not disclose it to third parties, including lead lists, strategies, contact data, and campaign performance unless required by law.

6. No Guarantees

While FunnelSaga is committed to delivering high-quality services based on proven strategies and industry best practices, we do not guarantee specific results from our services, including but not limited to:

• Number of leads or conversions
• Search engine rankings or traffic increases (SEO)
• Engagement, reach, or follower growth (social media)
• Sales performance or revenue growth
• Client acquisition or appointments set
• Marketing return on investment (ROI)

Marketing outcomes are influenced by multiple external factors beyond our control, such as market conditions, competition, client responsiveness, industry trends, algorithm changes (e.g., Google or social media platforms), and sales team follow-up.

Strategic Guidance, Not Outcome Assurance

For consulting, SEO, or social media services, our role is to guide and implement strategies designed to help you grow – not to promise guaranteed numerical outcomes. All strategies are provided on a best-effort basis, and outcomes can vary.

7. Limitation of Liability

To the fullest extent permitted by law, FunnelSaga shall not be liable for any:

• Indirect, incidental, or consequential damages
• Loss of business, leads, revenue, or data
• Damages arising from third-party platforms (e.g., email providers, CRMs).

Our total liability shall not exceed the amount paid by you for the services in question.

8. Third-Party Tools

We may use third-party tools (e.g., SEO tools, email warmup tools, CRMs, scrapers) as part of our service delivery. FunnelSaga is not responsible for any limitations, errors, or policy changes by such third parties.

9. Client Responsibilities

You are responsible for:

• Providing a valid company email domain
• Ensuring compliance with email marketing and privacy laws applicable to your region (e.g., CAN-SPAM, GDPR).
• Responding promptly to communication and requests from our team

10. Termination

We reserve the right to terminate services or access to our platform at any time, with or without cause. In such cases, you will be notified and provided with a final service summary.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of India/West Bengal, without regard to its conflict of law principles.

12. Changes to Terms

FunnelSaga reserves the right to modify these Terms at any time. Updated versions will be posted on this page with a new “Effective Date.” Continued use of our services after changes constitutes acceptance.

13. Contact Us

If you have questions about these Terms, please contact:

FunnelSaga Digital Private Limited
Email: [email protected]
Website: www.funnelsaga.com